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at Their Worst AudioBook
McGraw-Hill | ISBN: 0071379444 | 2002 | MP3 | 168 Mb

Whether at work or at home, we all have to deal with people we can't stand to be around. Our challenge is to develop creative ways to handle these difficult people. Brinkman and Kirschner, both doctors of naturopathic medicine and professional speakers, have just made our job easier with this lively guidebook, in which they identify and explore the psychological roots of ten specific behavior patterns that represent normal people at their worst. Realizing that changing oneself is more realistic than changing the behavior of others, the authors provide a variety of communicative skills that we can cultivate in ourselves to turn conflict into cooperation. Finally, Brinkman and Kirschner (How To Handle Difficult People with Tact and Skill, McGraw, 1994) illustrate how to use these skills with each of the ten problem behaviors. While all problem behaviors might not fit nicely into one of their ten categories, the authors do provide a dynamic assortment of interpersonal communication tools for managing most difficult people.

To help students expand their fluency, World Pass focuses on dynamic vocabulary building, essential grammar, and stimulating listening, speaking, reading, and writing activities that emphasize the language they need for real world communication.

Starting your own business is always exciting, but it also means that you need to understand and do all of the things that will turn your great idea into a functioning company.With all of the things to be considered (your business name, location, legal structure, business license, seller’s permits, insurance, web site, finance, marketing, etc.), it is easy to feel as if you are going through a maze. This step-by-step guide is thorough, clear, concise, and easy-to-follow. Linda Pinson has been successfully educating entrepreneurs for more than 20 years.

As a nurse, you make a difference in the lives of your patients every day but do you sacrifice your health and fitness goals in the process? Are you caught in the sleep-deprivation trap? Do you plan to hit the gym, but then skip your workout because you are exhausted or out of time? Do you urge your patients to eat well, sleep well, and exercise every day, yet seldom do so yourself? You re not alone!

A straightforward guide focused on life cycle investing-namely aging, retirement, and pensions.
Life cycle investing and the implications of aging, retirement, and pensions continues to grow in importance. With people living longer, the relative and absolute number of retirees is growing while the number of workers contributing to pension funds is declining.

Ryan (60 Seconds & You're Hired!) offers authoritative advice for the over-40 job hunter, and in the process supplies tips that would be useful for anyone (or everyone, these days) looking for work. Addressing those entering the job market after a hiatus—those recently laid off from a long-term position or who have been staying home with children— she cautions, Times have changed, and you must, too.

This three-level listening series is designed for young, beginner to low level intermediate students. Each book in the Listening Time series contains listening passages and conversations followed by a variety of activities designed to reinforce the vocabulary, grammar, themes, and concepts being introduced in each unit. Various dialogs and passages are used within each unit to enhance variations on each new theme, and each unit concludes with a quiz section to summarize the main objectives being taught. The goal of the Listening Time series is to improve listening comprehension while providing learners with a fun and rewarding learning experience.

Like ancient Rome, America is saddled with an empire that is fatally undermining its republican government, argues Johnson (The Sorrows of Empire), in this bleak jeremiad. He surveys the trappings of empire: the brutal war of choice in Iraq and other foreign interventions going back decades; the militarization of space; the hundreds of overseas U.S. military bases full of "swaggering soldiers who brawl and sometimes rape."